Policies
Corrections
We get things wrong sometimes. When we do, we fix the page, and when the fix changes what the page tells you, we say so.
What we correct
- A spec that does not match the maker's published figure.
- A product that has changed, been discontinued or is no longer sold on Amazon.
- A care or safety fact that does not match current veterinary or welfare guidance.
- A claim our sources do not support.
- A broken or wrong link.
How a fix is made
We check the report against the source that governs it: the maker's page for a spec, the veterinary or welfare authority for a care fact. If the page is wrong, we correct it. Errors about safety or health come first.
When a correction changes the substance of a page, such as a spec, a fact, advice or which products appear, the page's Updated date changes, and for a significant correction we add a short note to the page saying what changed and when. Typo and formatting fixes do not change the date.
Tell us about a mistake
A contact address to report a mistake is coming soon. This page will show it as soon as it is live. Please include the page address and what you think is wrong.